Carroll Plumbing & Heating Inc

Same Day Service Available

2108 Maywill St
Richmond, VA 23230
(804) 358-6322

33 reviews

The Basics

  • Primary: Plumbing Contractors
  • Others: Wholesale Furnaces, Rheem-Ruud, Rheem-Ruud, Sewer Contractors, Mastercard Accepted, General Contractors, Drain Cleaning, Sewer Main Repair, Visa Accepted, Leak Detection, Rheem-Ruud, Heating & Air Conditioning, Heating Contractors, HVAC Contractors, Gas Furnaces, Heat Pumps, Faucet Repair, Air Conditioning Contractors, Boiler Repair, Air Conditioning Repair
  • Hours:
    Mon-Fri 7am-4pm

Owner's Message

Same Day Service Available


  • By Betty B 6 months ago on Customer Lobby

    Bo was on time (yay!), cheerful and efficient. Finished cleaning our dirty gas furnace in 40 minutes. Very pleased with his professionalism. Read more »

  • By Rob G 7 months ago on Customer Lobby

    One of my HVAC systems had a leak that was in a part under warranty. Carroll ordered the part but then I never heard back from them. I called after a month and they suddenly had the part and came the next morning. When the part was… Read more »

  • By Linda T over 1 year ago on Customer Lobby

    Dustin was prompt, friendly and neat. He introduced himself, made friends with our dog and explained everything he did, showing the parts that needed replacing. Labor price was on the high side... he brought an apprentice and I could… Read more »

  • By Stacey S over 1 year ago on Customer Lobby

    Dustin did such a thorough and excellent job of replacing our older hot water heater that had rusted and was leaking. He answered all of our questions (and there were a lot) with patience and courtesy. He and Drew made sure that the… Read more »

  • By Craig C over 1 year ago on Customer Lobby

    My Wife and I have been using Carroll Plumbing-Heating-Cooling for a variety of home plumbing (water and propane) "jobs" for approximately 4 years. Before describing our most recent experience, we wanted to share a summary of all the… Read more »

  • By David D over 1 year ago on Customer Lobby

    Dustin Morton came to remove an old kitchen sink fixture, repair a cutoff valve and install a new kitchen sink fixture. Not only was he prompt with his arrival time but he was hands down the most polite and respectful person I have ever… Read more »

  • By Winifred J over 1 year ago on Customer Lobby

    See above. I will continue to use thier services Read more »

  • By Beverly D over 1 year ago on Customer Lobby

    Dustin came mid-morning after my earlier call regarding leaking under kitchen sink. He was pleasant & professional & took care of the problem, installing a new disposal. I was very pleased with the service I received! Read more »

  • By James C almost 2 years ago on Customer Lobby

    Dustin came out, assessed the situation and went to work. Work done by a previous plumber for an addition was not up to par and he recognized immediately that there were additional issues other than what I had called him for. After… Read more »

  • By Robert W over 2 years ago on Customer Lobby

    A high profile realtor-renovator team that has been flipping houses across the Fan and Museum districts promised us ‘our perfect house.’ Unfortunately, that house came with plumbing nightmares ranging from an improperly installed boiler to… Read more »

  • By Marcy O almost 3 years ago on Customer Lobby

    If I could give negative stars, I would. Ben, the owner of the company was extremely rude and did not stand by his work. The guys he sent out however, were very nice and tried to help as best they could. I literally moved into the house… Read more »

  • By Joe O over 3 years ago on Customer Lobby

    Long time customer with most recent experience being replacement of a hot water heater. All aspects of install were great- from initial set up of appt , service guys were on time, work was done professionally and neatly, and an actual… Read more »

  • By Jessica W over 3 years ago on Customer Lobby

    I appreciate speaking with a person when I call to schedule an appointment and your service providers are knowledgeable, fast, and super nice. Read more »

  • By Ed B almost 4 years ago on Customer Lobby

    In addition to fixing the temperature controls on the hot water heater, the technician imparted a lot of practical knowledge to his assistant - a high school senior working at Carroll for the summer. Read more »

  • By Charles C almost 4 years ago on Customer Lobby

    Carroll helped me with an out of the norm need: a WhisperKool wine cellar cooling unit that was malfunctioning. When my local options wouldn't handle it, they gladly did. I eventually had to replace it and they did a great job taking… Read more »

  • By Beth F almost 4 years ago on Customer Lobby

    Carroll recently installed a cooling system in my old house (1935). I got quotes from several local businesses. Carroll's proposal was the best by far in meeting my needs for a system, and they were also the best priced. A month later,… Read more »

  • By T K about 4 years ago on Customer Lobby

    I highly recommend Carroll! I have used them for all plumbing needs including hot water heater replacement and replacing spigots/connections in kitchen, etc. They have always been quick to respond, explain options, make recommendations and… Read more »

  • By C B about 4 years ago on Customer Lobby

    I could not be more pleased with the level of service and professionalism that Bruce and Carroll Plumbing have provided. They were prompt, courteous and efficient. My old boiler went out in their peak busy time and Bruce prioritized the… Read more »

  • By Bill G about 4 years ago on Customer Lobby

    can't recommend these guys highly enough. We've used them for years and have always had great professional service and the problem fixed. Read more »

  • By Steve T over 4 years ago on Customer Lobby

    We have used Carroll to do plumbing and to work on the hot water heating system. Their people have always been polite, efficient, knowledgable, and generally a pleasure. They are not inexpensive, but the quality of the work justifies the… Read more »

  • By Camille H over 4 years ago on Customer Lobby

    We are in the process of renovations on our 1932 home. Bruce, Jeff, and Jim have provided great service and technical expertise on boiler and hot water heater replacement, HVAC, and general plumbing. They and their assistants are on-time,… Read more »

  • By John Y over 4 years ago on Customer Lobby

    We have used Carroll Plumbing & Heating for installation and repair services for the past ten years. Their technicians are very knowledgeable and do the work quickly and thoroughly. They always do work right the first time! I recommend… Read more »

  • By Clyde (Dominion Preservation Company) T almost 5 years ago on Customer Lobby

    Carroll Plumbing has consistently provided us and our customers top notch service and knowledgeable & reliable plumbing, gas and boiler work for many years. We can always count on them to be a valued member of our team and we consider… Read more »

  • By Lydia S almost 5 years ago on Customer Lobby

    We have used Carroll Plumbing for about 20 years and have found them to be top notch. Very responsive and knowledgeable. No need to call anyone else. Read more »

  • By JoAnn P almost 5 years ago on Customer Lobby

    Not sure what is required here. Read more »